Privacy policy

Casa Camper Barcelona · Casa Camper Berlin

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By means of different forms contained on this website, CAIMARI MED SLU (CASA CAMPER) gathers personal data and information on users to be stored or used in relation to them. This data is kept on computerised files owned by CAIMARI MED SLU (hereinafter the “Data Controller”), with registered address in Finca san Forteza, Cami Vell d'Orient, 07340, Alaró, Mallorca. These files will be processed in accordance with Organic Law 15/1999 of 13 December on the protection of personal data, and the regulations derived from the same.

The personal data included on the forms on the website will be incorporated into files for the corresponding purposes, e.g. to send contact details to the user, to register for our Newsletter, or to make an online reservation for the hotel. You are also informed that in the event of selecting the option to send offers or registering for the Newsletter, we will occasionally send you details of offers and promotions organised by CASA CAMPER.

You also have the right to access, alter and cancel this information, as well as to withdraw your consent, by writing to Calle Elisabets, 11, 08001 Barcelona, Spain, or by sending an e-mail to barcelona@casacamper.com

CASA CAMPER agrees to process all personal data in accordance with currently applicable legislation, and in particular:

  • To treat as confidential all of the user’s personal data to which it may have access as a result of them accessing the website, or as a result of them having contacted the employees of CASA CAMPER.
  • To adopt all necessary security measures of a technical and organisational nature in order to prevent the alteration, loss and unauthorised treatment of or access to this data. Notwithstanding the above, due to the security conditions currently affecting the Internet, the Data Controller cannot guarantee the illicit use of Users’ information by third parties. As a result, CASA CAMPER does not guarantee nor accept liability for damages of any kind resulting from the unauthorised alteration, loss, treatment or access or illicit use of Users’ information by third parties.

In order to facilitate browsing its website and to ensure greater efficiency and personalisation of the services offered to Users, CASA CAMPER may use cookies. Cookies are a tool used by web servers to store and recover information on visitors to the site. These are small files that are stored in the visitor’s browser with information about their activities in relation to the site. They normally have an expiry date, after which they cease to function. Cookies do not store visitors’ contact details, nor do they extract any information from their computers.

The website of CASA CAMPER cannot read the cookies on the User’s hard disk from other servers. Users who do not want to receive cookies or be informed that they have been sent can configure their browser accordingly.

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Data Privacy Statement

1. Names and contact details of the controller and the company's data protection officer

This data protection information applies to the processing of data by:

Controller: Inca med GmbH, Mr Jose Luis Zarraluqui Darder, Weinmeisterstrasse 1, 10178 Berlin, Germany Email: berlin@casacamper.com Telephone: +49 (0)30 – 20003410 Fax: +49 (0)30 – 20003411

The data protection officer can be reached under:

DSB Bunzel Datenschutz / Mr Christopher Steingräber / Mommsenstrasse 55 / 10629 Berlin / +4930 8877 3620

2. Collection and storage of personal data and type and purpose of the use of the data

a) When the website is visited

When our website www.casacamper.com is visited, information is automatically sent to our website's server by the browser used on your end device. This information is stored temporarily in a log file. During this process, the following information is collected without any action on your part and stored until it is automatically erased or deleted:

  • IP address of the requesting computer,
  • date and time of access,
  • name and URL of the accessed file,
  • website from which access is made (referrer URL),
  • the browser used, your computer's operating system if applicable, and the name of your access provider.

The above-mentioned data are processed by us for the following purposes:

  • to warrant the website's smooth connection,
  • to warrant a convenient use of our website,
  • to assess the security and stability of the system and
  • other administrative purposes.

The legal basis for this data processing is Article 6(1)(f) GDPR. Our legitimate interest results from the above-listed purposes for the collection of data. We never use the collected data for the purpose of identifying you as an individual.

We also use cookies and analysis services when our website is visited. For details, please see sections 4 and 5 of this Data Privacy Statement.

b) For registrations for our newsletter

If you have explicitly consented to this as required under Article 6(1)(a) GDPR, we use your email address to send you our regular newsletter. To receive the newsletter, it is enough if you give us your email address.

You can unsubscribe at any time, for example, via the link at the end of each newsletter. As an alternative, you can also send us your request to be removed from the list of recipients at any time by email to berlin@casacamper.com.

c) When our contract form is used

You can contact us via a form provided on our website if you have any questions of any kind. You must give us your valid email address for this, so that we know who is asking the question and so that we can answer it. Other information can be provided on a voluntary basis.

The processing of the data provided for the purpose of contacting us is carried out in accordance with Article 6(1)(a) GDPR on the basis of your voluntary consent.

The personal data provided to us for the use of the contact form are automatically erased after your question has been answered.

3. Disclosure of data

Your personal data are not transmitted to third parties for any purposes other than those listed below.

We disclose your personal data to third parties only if:

  • you have given us your explicit consent to do this in accordance with Article 6(1)(a) GDPR,
  • the disclosure pursuant to Article 6(1)(f) GDPR is necessary for the establishment, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in your data not being disclosed,
  • if there is a legal obligation requiring the disclosure pursuant to Article 6(1)(c) GDPR, and
  • this is legally permissible and necessary for the performance of contracts with you pursuant to Article 6(1)(b) GDPR.

4. Cookies

We use cookies on our website. These are small files that are created automatically by your browser and are stored on your end device (laptop, tablet, smart phone and the like) when you visit our website. Cookies do not cause any harm to your end device, do not contain any viruses, Trojans or other malware.

Information arising in connection with the specifically used end device is stored in the cookie. This does not mean that we are able to directly identify you, however.

One reason for using cookies is to make the use of our services more convenient for you. We use session cookies, for example, to recognise that you have already visited individual pages of our website. Such cookies are deleted automatically after you have left our website.

To increase user convenience, we also use temporary cookies that are stored on your end device for a specifically defined period of time. If you revisit our site to use our services, it is automatically recognised that you have already visited our website and what entries you have made and settings you have chosen so you do not have to enter everything again.

We also use cookies to statistically record and analyse the use of our website in order to improve our services for you (see section 5). These cookies enable us to recognise revisiting users after they have already visited our website and are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the specified purposes in order to protect our legitimate interests and the interests of third parties pursuant to Article 6(1)(f) GDPR.

Most browsers accept cookies automatically. You can adjust the settings of your browser so that no cookies are stored on your computer or a notice appears every time before a new cookie is created. Completely deactivating cookies may, however, result in the situation that you will not be able to use all the functions of our website.

5. Analysis tools

a) Tracking tools

The tracking measures listed below and used by us are taken on the basis of Article 6(1)(f) GDPR. We use these tracking tools in order to ensure that our website is user-oriented and constantly improved. We also use tracking tools to statistically record and analyse the use of our website in order to improve our services for you. These interests are to be considered legitimate in terms of the aforementioned regulation.

The respective data processing purposes and data categories can be derived from the respective tracking tools.

i) Google Analytics

We use Google Analytics, a web analysis service provided by Google, Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") for the purpose of making our website user-oriented and improving it constantly. In this context, pseudonymised user profiles are created and cookies are used (see section 4 below). The data concerning your use of this website produced by the cookie, such as

  • browser type/version,
  • used operating system,
  • referrer URL (previously visited site),
  • host name of accessing computer (IP address),
  • time of server request,

are transferred to and stored on a Google server in the USA. The information is used to evaluate the use of the website, to create reports about the website activities and to provide other services associated with the use of the website and the internet for market research purposes and making this website user-oriented. This information can also be transmitted to third parties if this is required by law or if third parties process these data at our instructions. Your IP address is never connected with other Google data. The IP addresses are anonymised so that no linking is possible (IP masking).

You can disable the installation of cookies by changing the settings of your browser software accordingly, but please note that you may then not be able to use all of the functions of this website in full.

You can also prevent the data regarding your use of the website (including your IP address) generated by the Cookie from being collected and processed by Google by downloading and installing a browser add-on (http://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile end devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie is then installed that will prevent your information from being recorded in the future during visits to this website. The opt-out cookie applies only in this browser and only to our website and is installed on your device. If you delete the cookies in your browser, you must reinstall the opt-out cookie.

You can obtain more information regarding data privacy protection in connection with Google Analytics, for example, from Google Analytics Help at (https://support.google.com/analytics/answer/6004245?hl=de).

ii) Google Adwords conversion tracking

In order to record the use of our website for the purpose of statistics and to analyse such use for the purpose of improving our website for you, we also use Google conversion tracking. This means that Google Adwords installs a cookie (see section 4) on your computer if you access our website via a Google ad.

These cookies become invalid after 30 days and do not serve the purpose of personal identification. If a user visits certain pages on the website of an Adwords customer and the cookie has not yet expired, Google and the customer can see that the user clicked on the ad and was forwarded to this page.

Each Adwords customer is given a different cookie. Therefore, it is not possible for AdWords customers to track cookies via the website. The information obtained by the conversion cookie is for the purpose of compiling conversion statistics for AdWords customers who opted for conversion tracking. Adwords customers discover the total number of users who clicked on their ad and were forwarded to a website with a conversion tracking tag. They do not, however, receive any information by which the users can be personally identified.

If you do not want to take part in the tracking procedure, you can also object to the installation of the cookie that is necessary for this – for example, by way of the browser setting that generally deactivates the automatic installation of cookies. You can also deactivate cookies for conversion tracking by way of the browser setting that blocks the domain www.googleadservices.com. You can find Google's data privacy protection notice regarding conversion tracking here https://services.google.com/sitestats/de.html.

iii) Matomo

We use the open source software Matomo for the analysis and statistical evaluation of the use of the website. To do this, cookies are installed (see section 4). The information concerning the website use generated by the cookie is transferred to our server and consolidated in pseudonymised user profiles. The information is used to analyse the use of the website and to make a user-oriented organisation of our website possible. The information is not disclosed to third parties.

The IP address is never connected to other data concerning the user. The IP addresses are anonymised so that no linking is possible (IP masking).

Your visit to this website is currently being recorded by Matomo web analytics. Click here (https://matamo.org/docs/privacy/) so that your visit is no longer recorded.

6. Social media plug-ins

We use social media plug-ins belonging to the social networks Facebook, Twitter and Instagram on our website on the basis of Article 6(1)(f) GDPR to make our law firm/office (Kanzlei) better known via these social media. The underlying advertising purpose is to be considered a legitimate interest in terms of the GDPR. The respective providers bear the responsibility that the social networks are operated in compliance with data privacy protection regulations. We incorporate these plug-ins by way of the two-click method in order to provide the best possible protection for the visitors to our website.

a) Facebook

Social media plug-ins are used on our website so that its use can be made more personal. We use the "LIKE" and "SHARE" buttons for this purpose. This is a Facebook offer.

If you access a page on our website that contains such a plug-in, your browser will make a direct connection to Facebook's servers. The content of the plug-in is transmitted directly from Facebook to your browser and incorporated by Facebook directly in the website.

Through the incorporation of the plug-in, Facebook receives the information that your browser has accessed the specific page of our website even if you do not have a Facebook account or are not currently logged in on Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in on Facebook, Facebook can link the visit to our website directly to your Facebook account. If you interact with the plug-ins, for example, if you click on the "LIKE" or "SHARE" button, the relevant information is also transmitted directly to a Facebook server and stored on it. The information is also published on Facebook and displayed to your Facebook friends.

Facebook can use this information for the purposes of advertising, market research and a user-oriented organisation of the Facebook pages. For this purpose, Facebook creates use, interest and relationship profiles, for example, in order to analyse your use of our website with regard to the ads displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services in connection with the use of Facebook.

If you do not want Facebook to link data collected via our website directly to your Facebook account, you must log out from Facebook before visiting our website.

The purpose and scope of data collection and further processing and use of data by Facebook, as well as your rights in this respect and possible settings to protect your privacy, can be found in Facebook's data privacy policy (https://www.facebook.com/about/privacy/).

b) Twitter

Plug-ins belonging to the short message network Twitter Inc. (Twitter) are incorporated into our website. You can recognise the Twitter plug-in (tweet button) on our website because of the Twitter logo. For an overview of tweet buttons, click here (https://about.twitter.com/resources/buttons).

When you access a page on our website that has such a plug-in, a direct link between your browser and the Twitter server is established. As a result, Twitter receives the information that you have visited our website using your IP address. If you click the Twitter "tweet" button while you are logged on to your Twitter account, you can link the content of our website to your Twitter profile. This enables Twitter to link your visit to our site to your user account. We point out that as the provider of these pages, we do not obtain any knowledge regarding the content of the transmitted data and its use by Twitter.

If you do not want Twitter to be able to link your visit to our website to you, please log out from your Twitter user account.

You can find more information in this regard in Twitter's data privacy policy (https://twitter.com/privacy).

c) Instagram

The social plug-ins ("plug-ins") of Instagram, operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"), are also used on our website.

The plug-ins show an Instagram logo, for example, in the form of an "Instagram camera".

If you access a page on our website that contains such a plug-in, your browser will make a direct connection to Instagram's servers. The content of the plug-in is transmitted directly from Instagram to your browser and incorporated directly in the website. Through the incorporation of the plug-in, Instagram receives the information that your browser has accessed the specific page of our website even if you do not have an Instagram account or are not currently logged in on Instagram.

This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in on Instagram, Instagram can link the visit to our website directly to your Instagram account. If you interact with the plug-ins, for example, if you click on the "Instagram" button, the relevant information is also transmitted directly to an Instagram server and stored on it.

The information is also published on your Instagram account and shown to your contacts there.

If you do not want Instagram to link data collected via our website directly to your Instagram account, you must log out from Instagram before visiting our website.

You can find more information on this topic in Instagram's data privacy statement (https://help.instagram.com/155833707900388).

7. Rights of data subjects

You have the right:

  • pursuant to Article 15 GDPR to request information about your personal data processed by us. In particular, you may request information about the purposes of the processing, the categories of personal data, the categories of recipients to whom your data have been or will be disclosed, the envisaged period for which the personal data will be stored, the existence of a right to request rectification, erasure, restriction of processing or to object to such processing, the existence of a right to lodge a complaint, the source of your data if they were not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • pursuant to Article 16 GDPR, to demand without delay the rectification of inaccurate data or the completion of incomplete personal data stored by us;
  • pursuant to Article 17 GDPR to request the erasure of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • pursuant to Article 18 GDPR to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you oppose the erasure of your personal data, and we no longer need the personal data but they are required by you to assert, exercise or defend legal claims or you have objected to the processing pursuant to Article 21 GDPR;
  • pursuant to Article 20 GDPR to receive your personal data provided to us in a structured, commonly used and machine-readable format or to demand the transmission of those data to another controller;
  • pursuant to Article 7(3) GDPR to withdraw your consent granted to us at any time. This will have the consequence that we will no longer be allowed to continue the data processing based on this consent in the future and
  • pursuant to Article 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual place of residence or place of work or our company's domicile.

8. Right to object

If your personal data are processed on the basis of legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right under Article 21 GDPR to object to the processing of your personal data provided that there are reasons resulting from your particular situation or that the objection is against direct advertising. In the latter case, you have a general right to object that will be implemented by us without your having to provide information regarding a particular situation.

If you wish to exercise your right to withdraw your consent or to object, an email to berlin@casacamper.com suffices.

9. Data security

We use the wide-spread SSL procedure (Secure Socket Layer) in connection with the highest level of encryption supported by your browser during your visit to our website. This is usually a 256 Bit encryption. If your browser does not support a 256 Bit encryption, we use 128 Bit v3 technology instead. You can tell whether an individual page of our website is transferred in encrypted form by way of the closed display of the key or lock symbol on your browser's bottom status bar.

With regard to the rest, we make use of appropriate technical and organisational security measures in order to protect your data from unintentional or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continually improved in accordance with technological developments.

10. Updates and changes to this Data Privacy Statement

This Data Privacy Statement is currently valid as of May 2018.

Owing to the development of our website and services offered via the website or as a result of amended statutory or governmental requirements, it can become necessary to amend this Data Privacy Statement. You can access the current Data Privacy Statement at any time on the website under https://www.casacamper.com/en/privacy.html and print it out.

Notices regarding data processing

1. Names and contact details of the controller and the company's data protection officer

This data protection notice applies to the processing of data by: Inca med GmbH

Controller: Jose Luis Zarraluqui Darder

You can contact the responsible data protection officer at: DSB Bunzel Datenschutz / Mommenstraße 55 / 10629 Berlin / +49 30 8877 3618

2. Collection and storage of personal data and type, purpose and use of the data

If you use our services and contact us by phone, fax, email or via any other hotel reservation system or in person to explore the possibility of an accommodation contract or to conclude an accommodation contract, we will collect the following data:

  • title, name, surname,
  • a valid email address,
  • address,
  • telephone number (landline and/or mobile phone),
  • information on the nature of your stay with us (private or business),
  • information on the duration of your stay with us, including the number of persons, 
  • information relevant for your stay with us (e.g. breakfast, wake-up call)

The data is collected

  • to identify you as our guest;
  • to look after you in an appropriate manner;
  • to fulfil your stay with us in accordance with the contract;
  • to communicate with you;
  • for invoicing;
  • to settle any liability claims that may exist and to assert any claims against you.

The data will be processed at your request and is required pursuant to Article 6(1)(b) GDPR for the aforementioned purposes in order to adequately process the hotel reservation contract or its initiation and so that both parties can fulfil the obligations arising from the hotel reservation contract or its initiation.

These collected personal data will be stored until the legal storage periods expire and will then be deleted, unless we are required, pursuant to Article 6(1)(c) GDPR, to store the data for a longer period of time due to tax and commercial retention and documentation duties (arising from the German Commercial Code (HGB), the German Criminal Code (StGB) or the German Tax Code (AO)) or you have consented to a longer storage period pursuant to Article 6(1)(a) GDPR.

3. Disclosure of data to third parties

Personal data will be disclosed to third parties only to the extent this is necessary pursuant to Article 6(1)(b) GDPR for the performance of the accommodation contract concluded with you. This includes, for example, disclosing the data to your employing company, insofar as the accommodation was arranged for business purposes, the objectively necessary disclosure to governmental auditing agencies (e.g. tax authority in the context of any tax audits, registration authority), the courts and other public authorities and insurers for the purpose of correspondence and for asserting and defending your rights under the accommodation contract or for asserting our rights under the accommodation contract.

To the extent necessary for the performance of the contract pursuant to Article 6(1)(b) GDPR, your personal data will be disclosed to third parties. The disclosed data may be used by the third party only for the purposes referred to above.

4. Rights of data subjects

You have the right:

  • pursuant to Article 7(3) GDPR to withdraw your consent granted to us at any time. The consequences of this will be that we will no longer be allowed to continue the data processing based on this consent in the future.
  • pursuant to Article 15 GDPR to request information about your personal data processed by us. In particular, you may request information about the purposes of the processing, the categories of personal data, the categories of recipients to whom your data have been or will be disclosed, the envisaged period for which the personal data will be stored, the existence of a right to request rectification, erasure, restriction of processing or to object to such processing, the existence of a right to lodge a complaint, the source of your data if they were not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • pursuant to Article 16 GDPR to demand without delay the rectification of inaccurate data or the completion of incomplete personal data stored by us;
  • pursuant to Article 17 GDPR to request the erasure of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • pursuant to Article 18 GDPR to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you oppose the erasure of your personal data, and we no longer need the personal data but they are required by you to assert, exercise or defend legal claims or you have objected to the processing pursuant to Article 21 GDPR;
  • pursuant to Article 20 GDPR to receive your personal data provided to us in a structured, commonly used and machine-readable format or to demand the transmission of those data to another controller and
  • pursuant to Article 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual place of residence or place of work or the place of business of our hotel. In the event of breaches of data protection law, you therefore have a right to lodge a complaint with the competent supervisory authority. The supervisory authority competent for data protection issues is in any case the data protection officer of the (German) federal state in which our company is domiciled.

5. Right to object

If your personal data are processed on the basis of legitimate interests pursuant to Article 6(1)(f) GDPR, you have the right under Article 21 GDPR to object to the processing of your personal data provided that there are grounds relating to your particular situation.

If you wish to exercise your right to object, an email to berlin@casacamper.com suffices.