I was a bit disapointet, I have stayed at the hotel 5 timers before, and the service has gone down.
The staff is not interested in the guests and speaks rapidly in english. In the reception you would wait long, because the staff where ind the office.
The lounge and the snacks there is one of the reasons why I chose this hotel, but now it is only tea and coffee that is free now. There is no staff in the lounge, and the tabels were dirty , and there where takaway bags on the tables for the whole evening.
On the first morning of our stay, there was no staff to inform of us of the menu, so we missed out on the possibility to order eegs, granola and pancakes. The tabeles where not cleared, when the guests leave.
This hotel used to have a very nice staff, mainly german, that interacted with the guests and made you feel welcome. I am sorry to say, this is not the case now.